1. Can Your Landlord Evict You in Australia? Know Your Rights
Being told to leave your rental home can be stressful. But a landlord generally needs to follow the applicable tenancy laws and notice requirements. Your rights depend on which state or territory you live in and the reason for the eviction.
This guide explains how eviction notices work and what you can do if you receive one. It provides general information, not legal advice.
The short answer
A landlord cannot simply assume that a tenant must leave immediately. The landlord must follow the applicable legal process, including the relevant notice requirements and, where required, a tribunal or court process.
What to do if you receive an eviction notice
Read the notice carefully. Check the reason, date issued and date you are asked to leave.
Check whether the notice is valid. Notice periods and grounds for termination vary by jurisdiction.
Keep your documents. Save your rental agreement, payment records and messages from your landlord.
Get help promptly. Contact your state or territory's tenancy authority or a community legal centre if you disagree with the notice.
What if you think the eviction is unlawful?
You may be able to challenge the notice or seek assistance through the relevant tribunal or court. Do not ignore the notice, as deadlines may apply.
Official resource: Australian Government — Housing
Disclaimer: Tenancy laws differ across Australia. Check the rules that apply to your state or territory.
2. Bought a Faulty Product? Know Your Rights Under Australian Consumer Law
Buying a product that stops working or does not match its description can be frustrating. Australian Consumer Law provides consumer guarantees that may entitle you to a repair, replacement or refund, depending on the circumstances.
This guide explains what to do when a product has a problem.
The short answer
If a product fails to meet the consumer guarantees, you may be entitled to a remedy. The appropriate remedy depends on the nature of the problem and whether the failure is major or minor.
How to make a complaint
Contact the seller. Explain the problem and the outcome you want.
Provide evidence. Keep your receipt, order confirmation, photos and relevant communications.
Request an appropriate remedy. Depending on the issue, this could be a repair, replacement or refund.
Escalate if necessary. If the seller does not resolve the issue, contact your state or territory consumer protection agency.
What if the seller refuses a refund?
A refund is not automatically available for every product issue. Your rights depend on the circumstances and the applicable consumer guarantees. If you believe the seller has failed to meet its obligations, you can seek guidance from the relevant consumer protection agency.
Official resource: ACCC — Problems with a product or service
Disclaimer: This article provides general information and does not replace legal advice.
3. Received a Debt Collection Letter? Here's What to Do
Receiving a debt collection letter can be worrying, particularly if you do not recognise the debt or cannot afford to pay it immediately. You have options for checking the debt, raising a dispute and understanding your rights.
This guide explains the practical steps to take before responding.
The short answer
Do not ignore a debt collection letter. Check who is contacting you, verify the amount claimed and understand your options. If you believe the debt is incorrect, explain why and keep records of your communications.
What should you do first?
Verify the debt. Check the creditor's name, the amount claimed and the reason for the debt.
Ask for clarification. If you do not recognise the debt, contact the collector using independently verified contact details.
Dispute incorrect information. Explain the issue in writing and keep copies of your supporting documents.
Discuss payment options. If the debt is valid but you cannot afford the full amount, ask whether a suitable payment arrangement is available.
Do not ignore legal documents. If you receive court documents, check the response deadline and seek legal assistance promptly.
What if a debt collector is threatening or repeatedly contacting you?
Australian law restricts certain debt collection conduct, including harassment and misleading or coercive behaviour. Keep records of calls, letters and messages if you believe a collector has acted improperly.
Official resource: ACCC — Debt and consumer rights
Disclaimer: Your rights and options depend on the type of debt and the circumstances. Seek legal advice if court proceedings or enforcement action are involved.
